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Frequently Asked Questions

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  1. 1
    Are you a manufacturer or trading company?

    A company integrated with industry and trade.

  2. 2
    What about the shipping methods?

    For urgent order and light weight, you can choose the following express: UPS, FedEx, TNT, Dhl.

    For heavy weight, you can choose to deliver the goods by air or by sea to save cost.

  3. 3
    What about the payment methods?

    We accept T/T, L/C for big amount, and for small amount, you can pay us by Western Union, Money gram, Escrow on alibaba and etc.”

  4. 4
    How much does it cost to ship to my country?

    It depends on seasons. Fee is different in different seasons. You can consult us at all times.

  5. 5
    What’s your delivery time?

    Usually we produce within 10-20 working days after the payment.

  6. 6
    Can I print our logo/barcode/unique QR code/series number on your products?

    Yes, of course.

  7. 7
    Can I order some sample for our testing?

    Normally, sample is free. But as for special samples, it needs some expense.

  8. 8
    Can you customize my products in special shape?

    Yes, we can offer OEM and ODM.

  9. 9
    How can you make sure we will receive the products with high quality?

    Our QC team will inspect each batch of products before delivery and all the raw material we use eco-friendly material and meet EU standard and US uniform, we have certificates of CE, ROSH, REACH, LFGB.

  10. 10
    What is your MOQ?

    We accetp smaller order,please feel free to contact us.

  11. 11
    Can I get samples?

    Sure. If you need samples with your design, no prblem, we can do that. If you have no account for express, we can use our account, it takes about 3-7 days.

  12. 12
    How long is the sample lead time?

    For exitin samples, it take 2-3 days, if your own designs, about 3-15 days.Anyway ,we will response fast to your request.

  13. 13
    What farmat fo the file do you need if I want my own design?

    We have our own designer ,so had better provide AI, CRD ,PSD ,PDF or JPG ect.

  14. 14
    What is your shipping port?

    Qingdao, Shanghai and Ningbo port.

Frequently Asked Questions

Once we receive your enquiry we will respond within 24 hours !

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